Volkswagen Customer Information Center

Do you have a basic question about your current or future Volkswagen vehicle? Here at the New Volkswagen of Topeka we want to be able to answer your questions and offer you the best owning and driving experience possible. In this Volkswagen Customer Information Center, we have answered a few questions that we have gotten fairly regularly from our customers. Ranging from timely information to regular service information, these questions and answers in our FAQ can help you find out what you need to know.

Clearly we aren't going to be able to answer all of your questions in just this Volkswagen Customer Information Center, but hopefully we will be able to address some of the biggest ones. If you have a follow-up question to any of these, or would like to explore the new and pre-owned inventory available there at the New Volkswagen of Topeka, please don't hesitate to Contact Us, whether by phone, email, or by stopping into our location at Kansas Avenue in Topeka KS. We look forward to hearing from you!

VW Maintenance Intervals

Most new Volkswagen vehicles are of such high quality that the recommended maintenance interval is just once per year, or every 10,000 miles. Owners who purchased the Volkswagen Care plan may be covered for their manufacturer-recommended maintenance for up to three years. Learn more below.

Set An Appointment

Do you need regular maintenance, or would like a Volkswagen-trained technician to look at some problem with your vehicle? You can easily make an appointment at the New Volkswagen of Topeka for all your basic maintenance or advanced repair needs. Just click below to get started.

Where Can I Get Diesel Information?

VW owners who have been affected by the diesel recall should be receiving information relatively soon about steps that will be taken in this process. Volkswagen has also produced a website dedicated to the Volkswagen Diesel Emissions Settlement Program. To visit that site, click below.

Learn More About Volkswagen Vehicles with our VW FAQ

What Are the Advantages of a New vs Pre-Owned Volkswagen?

When comparing a new vs pre-owned Volkswagen, drivers on a budget may want to consider a pre-owned model, because they are usually less expensive than newer models. On the other hand, those who want to take advantage of top technology options may want to opt for a newer model. Learn more below.

What Accessories Can I Get For my VW?

Available VW accessories range from technological enhancements like satellite radio to external cosmetic enhancements like an attractive and personalized license plate frame. Comfort and cargo transportation options are also available. Shop for your perfect Volkswagen accessories below.